Frequently Asked Questions

Get answers to common questions about Base Retouch.

Most root retouches take 45–75 minutes depending on hair length, density, and whether a toner or gloss is applied. Your stylist will assess regrowth and texture to provide an accurate appointment length when you book or during your consultation.

No — a Base Retouch focuses on blending new growth with your current color. We match the original formula and tone, so only roots are refreshed. If you want a shade change or highlights, discuss options with your stylist for a different color service.

Most clients return every 4–8 weeks depending on their hair growth rate, color type, and desired maintenance. Your stylist will recommend a personalized schedule based on root visibility and lifestyle to keep your base color looking fresh between full color services.

Yes — when performed by experienced colorists, a Base Retouch can effectively cover gray regrowth using permanent color tailored for coverage. For stubborn or resistant grays, your stylist may recommend a specific formula or pre-treatment to ensure full saturation and longevity.

Clean, dry hair is preferred for accurate color application. We ask that you arrive with hair washed within 24–48 hours and free of heavy styling products. However, slightly lived-in hair can help reveal natural oils and root contrast for better matching.

When performed correctly using professional products and proper timing, root retouches cause minimal damage. Stylists use formulas and developers appropriate for your hair's condition. Regular deep conditioning and at-home care are recommended to maintain hair health between services.